Social Media Community Guidelines
Our corporate social media accounts are used to share news from Crinetics Pharmaceuticals, including timely updates on our company, our mission, our science, and our people.
To facilitate respectful and compliant communications that adhere to our industry’s ethical, legal, and regulatory requirements, we have developed the following guidelines for interacting with the Crinetics corporate social media accounts. By participating in our social media communities, we ask that you please abide by these guidelines.
General Guidelines:
We encourage you to share your questions, thoughts and experiences with us, but ask that all participants engage respectfully and constructively on our social media pages. We request that you avoid comments that include:
- Medical advice
- Personal information about yourself or others, including medical, financial, or contact information
- Profanity, vulgarity, and offensive, discriminatory, or derogatory content (including images, videos and links)
- Political or religious endorsements
- Commercial solicitations, such as advertising or spam
- Mentions of any medicines produced by Crinetics or other pharmaceutical companies
- Infringement on copyright or trademarks
- Unauthorized use of Crinetics logos, branding, or proprietary images
- Promotion of violence or illegal activity
- Promotion of services or products
- Health claims about medications or promotion of off-label use of any Crinetics products
Our social media channels are not suitable places to report product complaints or adverse events related to a Crinetics product. If you have experienced an adverse event, please seek advice from a healthcare professional. We encourage you to report any product complaints or side effects experienced while taking a Crinetics product by calling (833) 276-4636 directly.
Disclaimers:
- We reserve the right to moderate all content on our social media channels, including the right to hide or remove any comments that include any of the above materials. We may also block or ban any user who repeatedly violates these community guidelines.
- Due to the nature of certain inquiries, Crinetics does not guarantee that we will reply to all comments or direct messages received on our social media channels. If you would like a response to an inquiry, please use the contact form on our website here: https://crinetics.com/contact/
- Crinetics will never ask you to provide personal or sensitive information via social media channels.
- The information posted on our social media channels is for informational and educational purposes only and should not be construed as medical advice. Always consult a physician or other medical professional for personalized medical advice.
- Crinetics is not responsible for the accuracy or reliability of information posted by third-party users on our social media channels.
- Social media accounts that Crinetics follows or is followed by do not indicate an endorsement of the account owner or their products and/or services.
- Engagements performed by Crinetics social media accounts in relation to other individuals or organizations on social media (follow, share, like, reply) does not equate to an endorsement of all activity and views expressed through those accounts.
- The views and opinions expressed by users engaging with Crinetics social media channels are not a reflection of our company. Crinetics does not endorse and is not responsible for information and opinions shared by social media users.
- We encourage respectful communication that is inclusive and accessible to all individuals.
- By participating in our social media channels, you agree to abide by these guidelines.
- Please see our Privacy Policy on our website for more information: https://crinetics.com/privacy-policy/
